At Australian Eye Specialists, we’re committed to being open and transparent about how we manage and protect the personal information you, the patient, hand over to us. This Privacy Statement describes how we collect information about you and how we use your information when you access our website. This website is owned by Australian Eye Specialists and is intended for use by residents of Australia.
Your name, telephone number and email address are examples of personal information. Depending on the type and nature of the interaction that you have with us, we collect, hold and use personal information from you which may include your medical history and Medicare number.
We do not share your personal information with others, or disclose that information to them, unless we have told you we will and also that you have consented for us to do so. We do not sell your personal information to anyone.
Our website is built on and hosted by Webforce 5. Webforce 5 does collect information about visitors to our website. The information that Webforce 5 shares with us about our website includes:
The technologies used by visitors to access our website (e.g. mobile, tablet, etc).
The most and least viewed web pages on our site.
Countries where visitors are located.
How visitors find our site (e.g. Google search, Facebook, etc.).
Cookies are used to collect information when you access our website. Your browser setting can be adjusted to accept all cookies, reject all cookies, or notify you when a cookie is set to your device’s browser.
When you use our Contact Form, you are voluntarily giving us personal information via the web. When you click send on the Contact Form, an email is sent to firstname.lastname@example.org, and from that we collect your name, email address, and any content you have added to the body of your message. We use that personal information to respond to your online form enquiry.
You have a right to access the personal information that we hold about you and to request corrections to it. This means that you may ask us to provide you with specific personal information we have collected about you and from you. You may also provide us with instructions to correct, amend or update your personal information.
If you have any questions about how we handle your personal information, contact us via email at email@example.com or the telephone numbers available on the website, and we will respond to your request within ten business days.